Enbasis Inc - Cookie Policy

Last Updated: March 6, 2024

(Located at web address https://www.townchest.com/cookies)

About This Policy

When you visit a Townchest, a product operated by Enbasis Inc. (“Townchest”) website, use our cloud-based services, or mobile applications (collectively “Sites”), we may use one or more tracking tools such as cookies (in any form), tags, web beacons or pixels (collectively “Cookies”). This Cookie Notice (“Notice”) is meant to provide you with a basic introduction to these tracking tools, explain how we use them, and provide you with different ways you can manage your interaction with them to protect your privacy. This Notice does not apply to any third party’s use of your Personal Data for purposes not requested by Townchest. “Personal Data” is any information that can be used to identify directly or indirectly an individual or that can be reasonably expected to link to an individual. This can include items such as name, address, telephone number, credit card details, email address, ID number or other identifying code (even absent of other identifying information). For more information on how we process your Personal Data, review our Privacy Notice. https://townchest.com/privacy

What Are Cookies?

Cookies are small data files stored on your internet-enabled device, such as your computer or your phone, and are now standard for most websites. While you are visiting a website, cookies allow the website to store certain types of information about you that the site uses in your browser. When you come back to that same website later, the same information stored by cookies in your browser is sent back to the website. Cookies are widely used to make websites work, help websites work more efficiently and provide the website’s owner with information about the site. They do many different jobs, such as letting you navigate between pages, remembering your preferences, and generally improving your user experience. 

Cookies may collect Personal Data (which, in some jurisdictions, would include your internet protocol (IP) address). 

There are two general categories of cookies based on the relationship between the cookie owner and the website the cookie is on.

• First Party Cookies: Cookies owned by the owner of the website that you are visiting and served by that same website.

• Third Party Cookies: Cookies owned by someone other than the website owner and the other person is serving you the cookie at the request of the website owner

Additionally, there are a variety of types of cookies. Generally, cookies can be grouped into five types for most websites:

• Necessary Cookies: These are essential for the provision of the site and any requested services, and do not perform any additional or secondary function. For these cookies, we do not ask for your consent, but we do inform you about their presence on our Sites. We use certain cookies that are considered “strictly necessary” for the regular operation and security of our Sites, as well as for the provision of the services and products you request. 

• Performance Cookies: These provide statistical information and analytics on site usage.

• Functionality Cookies: These allow the provision of enhanced functionality and personalization, such as videos and live chat. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all the enhanced functions may not work properly.

• Advertising / Targeting Cookies: These are used to personalize content to you. They can also be used to create profiles. These are often set by third parties.

• Social Media Cookies: These cookies allow the sharing of content on social media channels, such as Twitter, LinkedIn, and YouTube.

Finally, the cookie durations or length of time a cookie is enabled on your device is split into two categories:

• Session Cookies: These exist only while your browser is open. These are deleted automatically once you close your browser.

• Permanent Cookies: These survive after your browser is closed. They can be used by the website to recognize your computer when you open your browser and browse the Internet again unless you take steps to delete them. 

Web Beacons, also known as tracking pixels, are small transparent images used to help us better understand the effectiveness of our content and advertisement, the interests of our visitors, and to improve the experience on the websites. Web beacons do not place information on your device but may work in conjunction with cookies to monitor activity. You have the option to render some Web Beacons unusable by rejecting their associated cookies. The Web Beacon may still record an anonymous visit from your IP address, but cookie information will not be recorded.

What Cookies Do We Use?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies These cookies are essential for this website to work properly, and are used for things such as navigation, saving your preferences, and allowing images to load. These cookies do not store any personally identifiable information.

• Strictly Necessary Cookies: NONE

Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to monitor its performance.

• Performance Cookies: PostHog Analytics cookies from "https://us.posthog.com"

Functional Cookies These cookies make your experience on our website easier. They enable basic functions such as seeing recently viewed products or searches. If you do not allow these cookies, then some or all of these services may not function properly.

• Functional Cookies: NONE

Targeting Cookies These cookies help us to learn what you’re interested in so we can show you relevant adverts on other websites. They do not store personal information directly but are based on uniquely identifying your browser and internet device. Switching off these cookies will mean we can’t show you any personalized adverts.

• Targeting Cookies: 

• __tld__ from cdn.getkoala.com used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences per session via HTTP Cookie.

Social Media Cookies These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

• Social Media Cookies: NONE

GetKoala-Specific Cookies

We use first-party cookies provided by GetKoala, a third-party service, to help us track visitor interactions, monitor performance, and improve the user experience on our website. These cookies may collect data such as your IP address, browsing behavior, and preferences. The information collected by GetKoala may be used for analytics and marketing purposes, including interest-based advertising.

GetKoala Cookies

• ko_id: Used to uniquely identify a user session. [Expires in 1 year.]

• ko_sid: Used to identify a session and track user interactions. [Expires in 1 day.]

PostHog Analytics

Company uses the PostHog analysis service to analyze and check the use of our Services. We use the statistics obtained to improve our offer and make it more interesting for you and your users. Company operates PostHog in a version that does not require cookies. No PostHog cookies are stored on the user’s computer for web analysis purposes. The IP address and information such as time stamp, clicks and your language settings are recorded for the analysis of software use. For information regarding PostHog’s privacy practices, please visit the PostHog Privacy Policy https://posthog.com/privacy for more details.

Cookie Preferences

Directly On Our Site You can set up or change your cookie preferences at any time by using our cookies consent tool on our Sites and Cookies Settings.

However, some portions of our Sites will not work properly if you choose to do so. For example, if you choose to purchase something through one of our Sites or put in a password to access a restricted area, you will not be able to do so unless the Site can authenticate you through cookies.

Managing Analytics Cookies You may be able to opt-out of having your anonymized browsing history within our websites or applications recorded by analytics cookies. We use the following service providers, and you can learn more about their privacy policies and how to opt-out of their analytics cookies by clicking on the following links:

Adobe Analytics

• Privacy Policy: https://www.adobe.com/privacy/policy.html

• Opt Out: http://www.adobe.com/privacy/opt-out.html

Google Analytics

• Privacy Policy: https://policies.google.com/privacy?hl=en

• Opt Out: https://tools.google.com/dlpage/gaoptout

Manage Cookies in Popular Browsers

• Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform=Desktop&hl=en

• Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

• Mozilla Firefox:https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

• Apple Safari:Manage cookies and website data using Safari (apple.com)

Learn More About Cookies

For further information about cookies including how to see what cookies have been set on your device and how to manage and delete them, please visit https://www.allaboutcookies.org.

In the U.S. you may also visit the Network Advertising Initiative’s opt-out page https://optout.networkadvertising.org or the FTC Online Tracking information site https://www.consumer.ftc.gov/articles/how-protect-your-privacy-online to learn how to opt-out of third-party, interest-based targeting cookies.

In Europe, you may also visit www.youronlinechoices.eu to exercise choices about certain cookies.

Changes to This Policy

From time to time, we may change our Cookie Notice. We will notify you of any material changes to our Notice as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Contact Us

If you have any questions about this Notice or our data practices, you can write to us at: 

Attn: Data Privacy Office

1041 West Market Street #1

Akron, OH 44313

Alternatively, you can email us at privacy@townchest.com.